Privacy Policy

Effective Date: July 29, 2026


Welcome to Sahii.in ("Website", "Sahii.in", "we", "our", or "us").

Sahii.in is owned and operated by Raghav Gupta.

We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, process, disclose, and protect your information when you access our Website, create an account, place an order, or communicate with us through our official channels.

By using Sahii.in, you consent to the collection and use of your information as described in this Privacy Policy.


1. Information We Collect

We collect information to process orders, provide customer support, improve our services, and comply with legal obligations.

1.1 Personal Information

When you register an account, place an order, submit a request, or contact us, we may collect:

1.2 Payment Information

Payments are processed securely through authorised third-party payment service providers.

Sahii.in does not store your:

We may retain limited transaction details such as:

for accounting, dispute resolution, fraud prevention, and customer support purposes.

1.3 Technical Information

When you browse Sahii.in, we may automatically collect:

1.4 Order & Delivery Information

We may collect information including:


2. Cookies & Tracking Technologies

Sahii.in uses cookies, pixels, scripts, and similar technologies to:

You may disable cookies through your browser settings, although certain Website features may not function properly.


3. How We Use Your Information

We use the information collected to:


4. AI & Automated Services

Sahii.in may use artificial intelligence (AI), automation, and machine-learning technologies to improve customer experience.

These systems may assist with:

Certain requests may additionally be reviewed by our support team where necessary.


5. Third-Party Services & Integrations

To operate our business efficiently, Sahii.in uses trusted third-party platforms and service providers.

These providers receive only the information reasonably necessary to perform their services.

Our service providers may change from time to time as our business grows.

Payment Processing

Payments, refunds, and payment verification are processed using secure payment service providers.

Payment providers may receive information necessary to complete financial transactions.

Logistics & Shipping Partners

To deliver your orders, we may share necessary delivery information with logistics partners including, but not limited to:

Information shared may include:

solely for order fulfilment and delivery.

Analytics & Website Performance

We use website analytics and performance tools to better understand visitor behaviour, improve Website performance, diagnose technical issues, and optimise user experience.

These services may collect information including:

Services used may include, but are not limited to:

Customer Communication Services

To communicate with customers, we may use third-party providers for:

These services help us send:

Website Infrastructure

Our Website may rely upon third-party providers for:

Business Operations

Sahii.in may use software platforms for:

These providers process only the information reasonably necessary for their services.


6. Sharing of Information

We do not sell, rent, or trade your personal information to third parties for commercial gain.

Your information may be disclosed only where necessary:


7. Data Security

We implement reasonable technical and organisational safeguards including:

We also make reasonable efforts to ensure that our third-party service providers maintain appropriate security standards while processing customer information.

However, no electronic storage or transmission over the Internet can be guaranteed to be completely secure.


8. Data Retention

We retain personal information only for as long as reasonably necessary to:

When information is no longer required, it may be securely deleted or anonymised.


9. Marketing Communications

Where permitted by law or with your consent, we may send:

You may opt out at any time by:

Transactional communications relating to your orders cannot be opted out of.


10. Your Rights

Subject to applicable law, you may request:

Certain information may continue to be retained where required by law or for legitimate business purposes.


11. Children's Privacy

Sahii.in is intended for individuals aged 18 years or older.

We do not knowingly collect personal information from children without appropriate parental or guardian consent.

If such information comes to our attention, reasonable efforts will be made to delete it.


12. Third-Party Websites

Our Website may contain links to external websites.

Sahii.in is not responsible for the privacy practices, policies, content, or security of third-party websites.

Customers are encouraged to review the privacy policies of such websites independently.


13. Fraud Prevention

To protect both customers and our business, Sahii.in may review orders, payments, refunds, wallet withdrawals, and customer accounts using automated and manual fraud detection systems.

Where necessary, additional identity verification may be requested before processing orders, refunds, or wallet withdrawal requests.


14. Policy Updates

We may revise this Privacy Policy from time to time.

The latest version will always be available on this page.

Continued use of the Website after updates constitutes acceptance of the revised Privacy Policy.


15. Contact Information

Business Name Sahii.in
Legal Entity Raghav Gupta
Registered Business Address 3rd Floor, B-198, Maharana Pratap Enclave,
Pitampura, New Delhi - 110034
India
Email support@sahii.in
Phone / WhatsApp +91 92171 37095
Support Hours Monday to Saturday
10:00 AM to 7:00 PM (IST)

Your Privacy Matters

Protecting your information is fundamental to the way we operate. We continuously review our privacy, security, and operational practices to provide a secure, transparent, and trustworthy shopping experience while respecting your personal information and complying with applicable laws.


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