Xiaomi Redmi Note 13 Pro Plus 5G Screen is Unresponsive

Try performing a soft reset

• Hold the Power button and Volume down button simultaneously for about ten seconds.
• The device will turn off.
• Press the power button to turn it back on.

If this doesn't resolve the issue, refer to other possible causes.

A damaged motherboard may cause a frozen or unresponsive screen.

• Verify that the screen is free from physical damage (scratches, cracks).
• Perform a force reboot and check if the issue persists.
• If still faulty, consider replacing the motherboard.
• Consult our motherboard replacement guide for detailed instructions.

Check for any damage or cracking on the touchscreen before proceeding.

• Inspect the display carefully for any signs of physical damage.
• If cracks are found, it's recommended to replace the screen.