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Samsung Galaxy S20 Camera Not Working

The following solutions address common camera-related issues for the Samsung Galaxy S20, S20 Plus, and S20 Ultra:

  • Blank Camera Screen:

    • Check if the screen is turned off or set to "Do not disturb" mode.

    • Verify that the camera app is correctly installed and up-to-date.
  • Focus Issues:
    • Clean the lens with a soft cloth and water for optimal performance.
    • Check if any accessories, such as screen protectors or cases, are obstructing the camera.
  • Flickering Camera Images:

    • Avoid touching the camera lens and surrounding areas to prevent damage.

    • Restart your device to resolve software-related issues.
    • Clean the lens with a soft cloth and water for optimal performance.

  • "Camera Failed" Warning:

    • Verify that the camera app is correctly installed and up-to-date.
    • Check if any accessories, such as screen protectors or cases, are obstructing the camera.

Step 1 | Camera Blocked

Check if your finger or phone case is blocking the camera.

  • Make sure nothing is obstructing the camera lens.
  • Verify that the phone case is properly installed and not interfering with the camera.

Step 2 | Dirty Camera Lens

Grease and debris can cause blurry images.

  • Inspect the camera housing for any cracks.
  • Clean the camera lens thoroughly with a .

Step 3 | Third-Party Camera App

To troubleshoot a potential camera app compatibility issue, use your phone's built-in camera app.

  • Launch the default Camera app on your smartphone.
  • Test if the camera works normally without any issues in this native app.

Step 4 | Camera App Glitch

Check if camera issue is a software glitch.

  • Camera app: Open Camera app on phone.
  • Tap top corner Gear icon.
  • Select Reset Settings at bottom of menu.
  • Tap Reset to confirm and reset settings.

Step 5 | Camera App Software Outdated

Verify the camera app's software version using the following steps:

  • Camera app: Open it on your phone.
  • Tap the Gear icon in the top corner of the screen.
  • Select About Camera from the menu, then check for an update if available.

    • If no updates are found, your camera software is current and you may need to troubleshoot further.

Step 6 | Malicious App Interference

A problem with a downloaded app may be affecting your camera functionality.

  • Boot your phone in Safe Mode to isolate the issue:
    • Press and hold the Power button until the power options menu appears.
    • Touch and hold the Power Off option until the Safe Mode icon is displayed.
    • Tap the Safe Mode option to restart your phone in Safe Mode.
  • In Safe Mode, try using the Camera app.

If camera problems persist, remove recently downloaded apps:

  • Uninstall applications one by one until the issue is resolved when not in Safe Mode.
  • Start with apps downloaded just before noticing camera issues for a faster resolution.

Step 7 | Faulty Camera Module

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If your phone experienced a substantial impact, water ingress or was mounted on a motorcycle without a damping mount, the camera module may be malfunctioning.

  • Check if your camera problems started after one of these incidents.

A malfunctioning camera module can cause the module to break or become dislodged due to drops or low-frequency vibrations.

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