Samsung Galaxy S10 Will Not Turn On
Ensure the battery is properly inserted — incorrect installation may prevent startup.
- Verify the power button and charging port are clean of debris.
- Check for water damage, as this can cause issues with phone startup.
- Try booting in safe mode by pressing and holding both volume down and power buttons until the Samsung logo appears — release when the Android icon is visible.
Step 1 | Battery Discharged
Check if the phone is receiving power by ensuring the outlet, charging block, and power cord are functioning properly.
- Charge the phone for at least 30 minutes using a working outlet and charger.
- Try turning on the phone again once it has been charged.
Step 2 | Firmware Issue
Check if the phone's firmware is stuck in a bad software loop by attempting a forced restart.
- Hold the power and volume down buttons simultaneously for 30 seconds or until the Samsung logo appears.
Step 3 | Faulty Battery
Check if your battery is old and worn out, as this can cause charging issues.
- Replace the battery with a new one, following our Samsung Galaxy S10 Battery Replacement Guide.
- Purchase a replacement battery for the Samsung Galaxy S10 if needed.
Step 4 | Malfunctioning Screen
Replace the Samsung Galaxy S10 screen if battery replacement didn't work.
- Familiarize yourself with our Samsung Galaxy S10 Screen Replacement Guide.
- Purchase a genuine Samsung Galaxy S10 screen from our quality-tested store, if needed.