Ensure that the issue isn't caused by faulty headphones before troubleshooting the headphone jack.
The headphone jack is connected to the vibrator, so be careful not to damage either component when removing it.
To remove the headphone jack, gently pull on the assembly to disconnect it from the phone's circuit board.
Locate the opening near the headphone jack on top.
Locate the small gap on the lower left side of the phone's back.
Remove all seven 4.0 mm screws, highlighted in red, using a Phillips head screwdriver.
Locate the headphone jack near the top left side of the motherboard.
Be careful not to touch any electronic components when handling the headphone jack.
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