Familiarize yourself with the location of the external power and volume buttons before proceeding.
Press and hold the power button until "Power off" appears on screen, then touch it.
Use a plastic opening tool to pry open the back case, starting at a corner and circling around the phone.
The plastic may make a light snapping noise as it separates from the phone.
The opening process can take several minutes.
Hold the back case, and gently push the power button inward toward the phone's center using a spudger.
Push volume button inwards with a spudger.
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