Ensure you've ruled out software issues using our troubleshooting page before proceeding.
Unplug and power off your device.
Position the phone with the screen facing down.
Remove the midframe's 14 screws with a Phillips #000 screwdriver.
Use an opening tool to carefully pry the speaker system loose.
Disconnect the ribbon cable using an opening tool.
Enter your pincode to see if Cash on Delivery is available in your area.