Google Pixel No Sound
Your Google Phone speaker isn't working and headphones won't play sound?
- No sound coming from your phone's speaker
- Headphones not playing sound when connected to your phone
- Others can't hear you on a call
- Mic issues with your Google Pixel
Sound and mic issues could be due to either software or hardware problems.
Step 1 | Misconfigured Sound Settings
Verify that Do Not Disturb mode is not enabled, which can override volume settings.
- Check the schedule in Settings > Sound & vibration > Do Not Disturb Schedules.
- Adjust or delete the schedule to prevent automatic enabling.
Confirm that audio is outputting to the correct device:
- Check if signal is being sent to headphones or a Bluetooth device.
- Disconnect the affiliated device, then disable Bluetooth by swiping down from the top of the phone and tapping the Bluetooth icon.
Inspect all volume settings:
- Verify media, call, and ringer volumes are set as expected in Settings > Sound & vibration.
Step 2 | Speakers Obstructed
Remove phone case and charging accessories to rule out sound suppression.
Be careful not to damage internal components with metal utensils when cleaning.
- Use a toothpick or similar tool to clean the auxiliary (headphone) jack.
- Use a soft-bristle toothbrush to clear out debris from speaker grilles.
Step 3 | Faulty Third-Party App
Some web browser apps may mute video playback.
- Check for updates in the Google Play Store app.
- If issues persist, navigate to Settings > Apps > See all apps.
- Tap the ⋮ icon on top right and select Reset app preferences > Reset apps.
- Boot into Safe Mode by powering down, holding volume down until 'Safe mode' appears.
- In Safe Mode, test phone's sound to determine if issue is hardware or software-related.
- If issue persists in Safe Mode, the problem may be with a recently installed app.
- Uninstall the suspected app by navigating to Google Play Store > Profile icon > Manage apps & devices > Manage.
To exit Safe Mode, hold power button for 30 seconds (or tap Restart on some Pixel phones).
Step 4 | Malfunctioning Microphone
Check if others can hear you during calls, as poor sound quality may indicate an issue with your Google Pixel's microphone.
- Clean the top and bottom of the phone's microphone using a microfiber rag.
Close all running apps by swiping up from the bottom of the screen and tapping Clear all to ensure app interference does not affect audio quality.
- Restart the call to check if your audio from the microphone is clearer.
Step 5 | Firmware Fault
A factory reset will completely wipe your phone's data — make sure you have a backup before attempting this.
- Turn off the phone by holding down the power button.
- PRESS AND HOLD POWER AND VOLUME DOWN until the Fastboot Mode screen appears.
- Navigate to Recovery Mode using the volume buttons, then press the power button to select it.
- PRESS POWER AND VOLUME UP together to enter recovery mode.
- SELECT Wipe data/factory reset with the volume down button and confirm with one press of the power button.
- SELECT Yes on data wipe confirmation using the volume down button.
- Restore your backup by logging in to your Google account from the Settings app.
Step 6 | Broken Headphone Jack or Speaker
If sound issues persist after auxiliary jack cleaning.
- Verify headphones functionality by plugging them into another device.
- If no sound transmitted to other devices, consider replacing the headphones.
- If audio is received from other devices, inspect phone's auxiliary jack for damage.
If jack cleaning fails or broken, replace it with a new part using an appropriate guide.
- Exhaust all other troubleshooting options if sound issues persist on phone's speaker.
- If audio issues remain after troubleshooting, consider replacing the phone's speaker using a relevant guide.
Step 7 | Bent PCB
Bending your phone frame may crack the printed circuit board (PCB), causing audio issues.
- Try power cycling your phone while flexing it in the opposite direction.
- If this fixes the issue, consider replacing the motherboard.
- For a permanent fix, visit the Google Pixel Device Page to find model-specific guides and parts.
Step 8 | See Also
Hear conversations more clearly with Pixel's enhanced sound amplifier.
- Go to Settings > Accessibility > Hearing.
- Tap on Sound amplifier and toggle the switch to turn it on.